The EdenEdge service provides the perfect solution
because its value is unrivalled in terms of cost, quality of
service and flexibility.
It includes:
- Transition
- we spend time with you and understand your SAP footprint using
our own proven methodology
- Access to our award winning ITIL Service Desk and measurement
against a strict Service Level Agreement
- Dedicated
account manager who provides information on industry trends,
latest SAP news, and new technology available, as we help you
compile your SAP roadmap
- Regular Service Reviews where we help you plan for the future,
while also looking back at performance, using our exclusive Service
review dashboard
- Remote connectivity to your SAP systems
- Access to the most experienced UK based SAP support
consultants
- An allocation of Eden Days that covers every element of your
SAP footprint and can be used flexibly