SAP Analytics

Struggling to understand what’s going on in your business?  Use the leading analytics tools from SAP.

SAP Analytics combines all analytical capabilities – including planning, predictive analytics, and business intelligence (BI) in a single solution. Take advantage of a modern, intuitive user experience to get answers to the most important questions affecting your business today.

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SAP S/4HANA

SAP S/4HANA is the next generation ERP business suite designed to help you run simple in a digital and networked economy. The new suite is built to drive instant value across lines of business and industries with the ultimate in sophistication: simplicity.

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SAP Business ByDesign

Manage your entire business with a single cloud ERP solution. Supporting every aspect of your company from finance to CRM, SAP Business ByDesign is available anytime, anywhere on almost any device. Designed for small to medium-sized businesses, the solution can help you seize new opportunities and accelerate growth.

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SuccessFactors

Only SAP SuccessFactors gives you the talent solutions, core HR, collaboration tools, and workforce analytics you need to produce, measure and continuously improve your business results through people, every day. Based in the cloud, SAP SuccessFactors is the marketing leading Human Capital Management (HCM) solution

 

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SAP Customer Engagement & Commerce

Today’s consumers have high expectations, so it’s imperative for businesses to deliver a seamless customer experience. With SAP Cloud for Customer, you can gain a 360° view of your customers to understand their needs and wants at any given time.

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SAP Hana Cloud Platform

SAP HANA Cloud Platform enables anyone to extend SAP applications in minutes, all in the cloud. The SAP HANA Platform transforms existing systems while enabling innovation to meet future business needs.

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UX & Mobility

SAP Mobile Platform accelerates the development and delivery of secure, highly scalable business and consumer mobile applications to any device.

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EdenhouseSAP ProductsSAP Customer Engagement & Commerce

Engage customers like never before

Today’s consumers have high expectations, so it’s imperative for businesses to deliver a seamless customer experience. With SAP Cloud for Customer, you can gain a 360° view of your customers to understand their needs and wants, at any given time.

Encompassing sales, service, and social engagement, the cloud CRM system will allow you to engage with your customers in a much more meaningful way. Ensuring you deliver a more personalised experience, SAP Cloud for Customer will help you build and retain customer loyalty; ensuring repeat business, time and time again.

Customer Engagement and Commerce Approach

  • Contextual - mobile interaction should not be identical to an in-store or web one. Context matters in providing the most relevant information and therefore the greatest customer value.
  • Consistent - irrespective of the mode of interaction key information provided must be consistent. You cannot tell different stories on different channels.
  • Comprehensive - it’s important to support all possible touch points. Customers should have the convenience of choosing how they want to engage with you.
  • Customer perception - every interaction with a customer is an opportunity to enhance your brand value and make that engagement experience a positive one.

SAP Customer Engagement and Commerce Portfolio

Organised into four pillars: Sales, Commerce, Marketing and Service each with a collection of Products and Solutions.

To harness your employee’s abilities to provide a tailored customer experience, SAP Hybris Cloud for Customer solutions seamlessly integrate marketing, sales, social media and customer service.

SAP Hybris Commerce includes multiple components that enable organisations to simplify and improve the effectiveness of multichannel commerce on a global scale.

Great marketing technology should be able to recognise each individual’s journey in real-time and provide a personalised experience with individual offerings. With SAP Hybris Marketing, you can ’Market to an Audience of One’.

You need to meet the demands of digitally connected consumers. SAP Cloud for Service empowers your call centre, help desk and field service agents by providing a complete view of your customers.

We chose Edenhouse for their pragmatism, straightforward approach and eagerness to roll up their sleeves and deploy the right solution for our business.
Berry Gardens