Here are some things you may not know about us:
3 hours
Our average 3rd line Incident resolution time is under 3 hours, the lowest reported time in the UK
13 years
We have the most experienced SAP support team in the UK with average consultant experience of 13 years. We do not use junior consultants so you do not pay to educate our team
UK Based
No offshore model, everything we do is from our service centre in the UK or on your site
New customers
Our approach is so successful, we add 2 new customers per month to our support business
Quality Processes
We have a support framework that has been developed and improved upon over the last 15 years
SAP Services Partner
We are a UK SAP service partner and are known for our fresh ideas and creativity
Core Strategy
SAP Support is core to our business strategy unlike our competitors, where it is often an after thought
4.5 out of 5
Our customers provide a satisfaction rating every quarter. Our average score is 4.5 out of 5
ITIL aligned
All of our processes are aligned to ITIL best practice. Our team are all certified in ITIL, and we have a global award winning ITIL aligned helpdesk
SAP Certified
All of our consultants are certified in at least one module of SAP, most in many more
Support
Speak to the experts in SAP support.
Enhancement
Align Business and IT Strategy by maximising your SAP investment.
Implementation
Multi-sector, multi-country experience. Template or tailored approach
