Today’s consumers have high expectations, so it’s imperative for businesses to deliver a seamless customer experience. With SAP Cloud for Customer, you can gain a 360° view of your customers to understand their needs and wants, at any given time.
Encompassing sales, service, and social engagement, the cloud CRM system will allow you to engage with your customers in a much more meaningful way. Ensuring you deliver a more personalised experience, SAP Cloud for Customer will help you build and retain customer loyalty; ensuring repeat business, time and time again.
Organised into four pillars: Sales, Commerce, Marketing and Service each with a collection of Products and Solutions.
To harness your employee’s abilities to provide a tailored customer experience, SAP Hybris Cloud for Customer solutions seamlessly integrate marketing, sales, social media and customer service.
SAP Hybris Commerce includes multiple components that enable organisations to simplify and improve the effectiveness of multichannel commerce on a global scale.
Great marketing technology should be able to recognise each individual’s journey in real-time and provide a personalised experience with individual offerings. With SAP Hybris Marketing, you can ’Market to an Audience of One’.
You need to meet the demands of digitally connected consumers. SAP Cloud for Service empowers your call centre, help desk and field service agents by providing a complete view of your customers.
Edenhouse is the leading SAP Hybris Cloud for Customer and Cloud for Service partner with the essential CRM and ERP integration skills needed to re-define customer engagement.Learn More
Edenhouse is the leading SAP Hybris Cloud for Customer and Cloud for Service partner with the essential CRM and ERP integration skills needed to re-define customer engagement.
Traditional marketing campaigns fall short of engaging the individual customer. It lacks the basic knowledge of customer’s wants and needs, and blasts indiscriminate messages to the masses.
Integrate all digital and physical customer touchpoints onto a single platform – including online, mobile, point-of-sale, call centre, social media and print.
We chose Edenhouse for their pragmatism, straightforward approach and eagerness to roll up their sleeves and deploy the right solution for our business.