One of the many advantages of working with Edenhouse is that we support our customers proactively through early watch alerts, patching and upgrade strategies, leveraging our close partnership with SAP UK to manage any escalation requirements.
For SAP licences we work closely with SAP UK to ensure we drive the best prices for our clients and also take advantage of any product promotions which we know our customers will benefit from. This proactive approach to licence management has saved our clients considerable money on their investment in SAP.
Large enough to support clients of all sizes, yet agile enough to provide a personalised service.
PCoE accreditation is gained after a rigorous assessment of SAP partner support models, resources, processes and infrastructure and acts as a quality statement, demonstrating our commitment to quality SAP services.
With approximately 20 different TQCs (free for clients on SAP Enterprise Support) we focus on where they can add real value, including optimisation for business process performance, security and performance.
We provide SAP maintenance services to a large number of customers and are certified by SAP UK to manage support tickets which are passed to SAP via the Online Service System (OSS).
We commit resources to design, transition, deliver and improve our services, to meet and exceed industry standards. We hold ISO 27001 (Information Security) and ISO 9001 (Quality) certificates.
The SAP expertise provided by Edenhouse makes them the ideal support partner for our business.