Our approach to SAP support is what sets us apart

Starting with a robust and reliable onboarding process, we’ll work with you to design a support model that meets all of your business needs whilst also providing you with the flexibility to expand your model as the needs of your business evolves.

Recognised by SAP as an award winning consultancy, Edenhouse provides the UK’s quickest average incident resolution times.

We make it our job to take away the stress of your SAP issues. We will resolve them quickly and with minimum disruption to your business while providing you with a service that is second to none.

Download our SAP Support Flyer

Maintenance and licences Benefits

  • SAP partner Centre of Expertise (PCoE) accredited
  • ISO9001 and ISO27001 accredited
  • ITIL aligned processes
  • Highly experienced Consultants entirely UK-based

Quite simply, part of the Edenhouse DNA

Delivering extended SAP support and enhancements

Support

Our Account Directors ensure we deliver what we promise, and offer advice and guidance on new technology and solutions.

300+

From transition to day-to-day support and customer care, more than 360 SAP customers reply on Edenhouse.

Flexible Support

Flexible Support Agreements covering every element of your SAP footprint ensure minimum disruption for your mission critical processes.

3000 Years

Our security cleared Consulting team, all UK based, have over 3,000 years combined experience working with SAP.

Security Cleared

Security cleared and all UK-based, our SAP Consultants have an average of 16 years’ in-depth, first hand knowledge across a multitude of industry sectors.

Proactive knowledge sharing

Proactive knowledge sharing; our teams offer expert advice and suggestions for improvements to meet your long-term objectives.

Support Desk

Our Support Desk can provide 24/7 first, second and third line technical support and we continue to deliver the lowest third line incident fix times in Europe.

IT support partners

Support delivered on-site or remotely. We have a strong track record of managing the transition from other IT support partners.

The support and innovative solutions provided by the Edenhouse team were critical in helping us implement My4cast and greatly enhanced the end user experience.
Harrow Council

150

At less than 150 minutes we deliver the lowest third line incident fix times in Europe.

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